For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.
Quick and Easy Cooking Have you just arrived home from a long work day and want to prepare something simple? You look in the refrigerator and the only thing that looks easy is the not-tasty frozen dinners? So instead you hop in the car and off to the fast food restaurant.
Easy MP3 Mix It's so easy to mix my music with Easy MP3 Mix.
New 2005 version allows, Auto mix your music, Skip bad music files, rename music files, delete music files.
Easy TV 2.6 Easy TV is a software which brings live and recorded television at your desktop. Easy TV comes with 100s of preconfigured TV stations for everybody to enjoy. You can easily manage these stations and add TV station of your choice. Viewing online TV was never so easy. All you have to do is select your favorite station and click the play menu. Easy TV minimizes in system tray so that it does not eat up your desktop space.
Easy-PC-Gate 1.0.1 Cheap and easy way of connecting pcs. Just download and start Easy-PC-Gate and enter the Security-PIN. Firewalls and Proxy-Servers do not cause any problems in the usage of Easy-PC-Gate. Feature list: Control over keyboard and mouse of the remote pc, access to the file system, sharing of clipboard, sending of key-combinations to the remote pc, logging of elapsed time per connection.
Easy-to-Use PDF Suite Package includes FULL versions of Easy-to-Use PDF to Word Converter & Easy-to-Use PDF to RTF Converter & Easy-to-Use PDF to Text Converter.
Easy Photo Editor Easy Photo Editor is an easy-to-use image-editing program. It lets you view, edit, enhance your photos in an easy way. It supports major graphic formats including BMP, JPEG, GIF, PNG, PCX and multi-page TIFF.
Easy MP3 Splitter 1.05 Easy MP3 Splitter is a Powerful software for splitting MP3 files into smaller ones. It is a easy tool for creating one or more sections of large MP3 files, such as your favorite radio shows, concerts, trance mixes, etc. It support three methods to split : by frame, by time, and by size. Furthermore, Multi-Thread technology has been used in Easy MP3 Splitter to get high performance.
Easy WAV WMA MP3 Converter Easy MP3 WAV WMA Converter can batch convert all almost any kind of Audio files to MP3, WAV, WMA.
Easy Autorun Creator Easy Autorun Creator is the only program in its kind that creates professional-quality CD/DVD menus for your disks automatically. You may add your own splash screen, disk icon, background sound, and much more.
Easy CD to Audio Ripper Easy CD to Audio Ripper is a powerful audio CD ripper, CD to MP3 ripper and CDA to MP3 converter which can convert CDA to MP3 and rip CD to MP3. Easy CD to Audio Ripper is very easy to use and have fast speed
Easy DVD to iPod Converter Easy DVD to iPod Converter is a easy and fast iPod Video software. you may rip DVDs to iPod mp4, mp3, m4a and aac. and easy to convert MPEG, AVI, WMV, RM, 3GP, etc formats to iPod MP4 video
Easy Calorie Control information on mass index, daily energy requirement, and detailed food intake recommendations.
